About pojok's Privacy Policy
Pojok is a trusted online gaming and betting platform in Bangladesh. We believe that every member's personal information is their most valuable asset — and this Privacy Policy reflects our firm commitment to protecting it.
By using pojok's website, mobile app, or any of our services, you are considered to have accepted this Privacy Policy. Please read it carefully. We are committed to full transparency — what data we collect, why we collect it, and how we keep it secure.
Pojok's Privacy Policy has been prepared in accordance with international data protection standards and applicable laws in Bangladesh. We aim to earn your trust — and we work continuously to maintain it.
What Information Pojok Collects
Various types of information are collected on the pojok platform to deliver a safer and better experience. Below is a detailed breakdown of what is collected.
| Data Type | Example | How We Collect Data |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Registration form, KYC process |
| Contact Information | Email address, mobile number, physical address | Registration & Profile Updates |
| Financial Information | Payment methods, transaction history | Deposit & Withdrawal Process |
| Gaming Activity | Bet history, win/loss records | Automatically Logged |
| Technical Information | IP Address, Browser, Device Model | Server logs, cookies |
| Location Data | Country, city (approximate) | IP Geolocation |
Why This Data Is Collected
Pojok collects your data for specific, legitimate reasons. We never use your information arbitrarily or without your knowledge.
Account Creation & Management
Your personal data is used to complete your registration, keep your login secure, and manage your account settings.
Identity Verification (KYC)
KYC information is used to verify the identity of each member and prevent money laundering, in line with international regulations.
Financial Transaction Processing
Payment information is required to process deposits and withdrawals. This information is stored securely and is not used for any other purpose.
Platform Improvement
Pojok analyzes your usage patterns to improve our services and personalize your gaming experience.
Security & Fraud Prevention
Technical data is used to detect and prevent unauthorized access, fraudulent activity, and cyberattacks.
Customer Support
Your data is used to resolve issues quickly and enable our support team to assist you effectively.
How Your Information Is Stored and Protected
Pojok uses the latest technology to protect your data. Our server infrastructure operates in accordance with international security standards.
- SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption, making it impossible for anyone to intercept information passing between your browser and our servers.
- Encrypted Database: All stored data is secured in an AES-256 encrypted database. No unauthorized party can access it.
- Restricted Access: Your data is accessible only to authorized Pojok staff, and strictly for designated purposes.
- Regular Backups: Regular backups are taken and stored in separate, secured locations to eliminate the risk of data loss.
- Data Minimization: Data that is no longer needed is deleted within the defined timeframe.
- Security Audit: Regular security audits are conducted by third-party experts to identify and promptly address any vulnerabilities.
Why and How Pojok Uses Cookies
Cookies are small text files stored in your browser. Pojok uses cookies to enhance your experience and keep the platform running smoothly.
Essential Cookies
These cookies are used to maintain login sessions, store security tokens, and remember your language preferences. Without them, the platform will not function properly.
Functional Cookies
Used to remember your preferred games, theme settings, and other personal preferences — so you don't have to reconfigure everything each time you log in.
Analytical Cookies
Anonymous data is collected to understand which parts of the platform are most used and where issues arise. This helps us continuously improve our services.
Your Data Rights
As a Pojok member, you have important rights regarding your personal data. To exercise any of these rights, please reach out to our support team.
Right to Access Your Data
You have the right to know what information Pojok holds about you and to receive a copy of it.
Right to Correct Your Data
If any of your information is incorrect, you can request a correction and we will update it promptly.
Right to Erasure
Under certain circumstances, you may request that your personal data be deleted. We will comply unless there is a legal obligation preventing us from doing so.
Right to Restrict Processing
You may request to limit or stop the use of your data for specific purposes.
Right to Data Portability
You have the right to receive your data in a readable format and transfer it to another organization.
Right to Object
You may object to your data being used for marketing purposes at any time, and we will stop immediately.
Pojok's Policy on Protecting Minors
Pojok is a responsible gaming platform. We strictly ensure that only individuals aged 18 or above are permitted to use this platform.
- Age Verification: Date of birth is verified at the time of registration. Users under 18 are blocked from creating an account.
- KYC Required: Age verification is in place to strictly prevent minors from gaining access.
- Prohibited data collection: Pojok does not knowingly collect personal information from anyone under the age of 18. If such data is found to have been collected, it is deleted immediately.
- Parental Support: If you believe your child is using the platform, please contact us directly.
What Happens When the Privacy Policy Changes
Pojok may update this Privacy Policy as needed — whether due to service improvements, new legal requirements, or changes in technology.
- Advance Notice: For significant changes, you will be notified by email or via the platform at least 14 days in advance.
- Effective Date: The "Last Updated" date at the top of this page will be revised with each update.
- Contractual Consent: Continued use of the platform after any updates will be considered acceptance of the revised policy.
- Previous Version: Previous versions of our privacy policy are available upon request from the support team.
Privacy Contact
If you have any questions or concerns about this privacy policy, or if you wish to exercise your rights, please get in touch. Our dedicated privacy team is always ready to help.
Email Support
Support@pojok.im
Response within 24–48 hours
Live Chat
Directly on the Platform
24/7 Support in Bangla
Our Commitment to Your Privacy
Military-Grade Encryption
Every piece of your data is protected with AES-256 and SSL/TLS encryption, making it virtually impossible for hackers to breach.
Your Data Is Never Sold
Pojok never sells your personal information to advertisers or third parties. This is a core principle we do not compromise on.
Secure Verification via KYC
Every account goes through a KYC verification process, which protects you against fraud and identity theft.
Full Transparency
We believe in full transparency. This policy clearly explains what data is collected and exactly how it is used.
Legally Compliant Operations
Pojok operates in compliance with Bangladesh's Digital Security Act and international data protection regulations.
24/7 Bangla Support
For any privacy-related questions, our Bengali-speaking support team is always ready to help.
Trusted Platform Join Now!
Your data is completely secure with pojok. Register today and start enjoying Bangladesh's safest and most trusted online gaming experience.